“I can feel what you’re saying in my body.”
October 1, 2024As a headshot photographer and former financial professional, I
understand the importance of building trust and empathy My goal is to capture
your unique personality and create a lasting impression that reflects your
approachability and professionalism.
That’s why my posts emphasize techniques that help build a trusting
rapport with their current and future clients.
Consider this quote from Andrea Dindinger, M.A., a licensed marriage and family therapist in San Francisco.
“I can feel what you’re saying in my
body.”
As a variation of
the previous phrase, Dindinger says that these words let the other person know
that you are there and feeling with them. It’s a way to show empathy “by being
with their struggles,” She says.
Analyzing
Dindinger’s Statement and Its Implications for Accountants and Lawyers
Dindinger’s
statement effectively highlights the power of empathic communication. By acknowledging that you can
physically sense another person’s emotions, you convey a deep level of
understanding and connection. This can be particularly beneficial for
professionals like accountants and lawyers who often deal with clients facing
stressful or emotionally charged situations.
How
Empathetic Communication Can Benefit Accountants and Lawyers
Rapport: When clients feel understood and heard, they are more likely to
trust and open up to their professional advisors. This trust can be
crucial in building long-lasting relationships.
Satisfaction: Clients who feel empathized with are more likely to be satisfied
with the services they receive. This can lead to positive referrals and
repeat business.
Communication: Empathetic communication can create a safe and comfortable
environment for clients to discuss sensitive or complex issues. This can
lead to more open and honest conversations, which can be essential for
providing effective advice and solutions.
Anxiety: By showing empathy, accountants and lawyers can help clients feel
less alone and overwhelmed. This can reduce stress and anxiety, making it
easier for clients to make informed decisions.
Practical
Tips for Accountants and Lawyers
- Active Listening: Pay close
attention to what your clients are saying, both verbally and non-verbally.
Use active listening techniques, such as reflecting back what they’ve said
or asking clarifying questions. - Validate Emotions: Acknowledge
and validate your clients’ feelings, even if you don’t agree with their
perspective. This shows that you understand and respect their emotions. - Use Empathetic
Language: Use language that conveys understanding and compassion, such as
“I can understand why you feel that way” or “It sounds like
you’re going through a difficult time.” - Show Empathy
Non-verbally: Use nonverbal cues, such as maintaining eye contact, nodding, and
leaning in, to show that you are engaged and empathetic.
By incorporating these
strategies into their practice, accountants and lawyers can foster stronger
relationships with their clients, improve client satisfaction, and ultimately
enhance their professional success.
As a headshot photographer
and former financial professional, I understand the importance of building
trust and empathy. My goal is to capture your unique personality and create a
lasting impression that reflects your approachability and professionalism. Let
us work together to create a stress-free headshot session and elevate your
profile.
